Muratec MFX-1300/1700 manual Troubleshooting, Alarm, Just in case What it means/What to do

REVIEW C O M M A N D S.

O N, then try again.

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving docu- ments. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone a series of short beeps if either of these two problems occur:

Trouble transmitting or receiving

The machine is out of paper

What you see on the LCD

Change to Fax Mode

Check Memory Tx

Check Paper Size Open&Close Top Cover

Just in case

What it means/What to do

You tried to to store the document for polling (or for F-Code Box) when the machine is in the Copy mode. You can store the fax document only when the machine is in the Fax mode.

You tried to turn the Fax&Copy feature O N, but the memory transmission setting is OFF. To use the Fax&Copy feature, the memory transmission set- ting must be set to O N.

Set the Memory Tx to

The difference sized paper which is not same sized paper you told your machine is loaded. Set correct sized paper or change the paper size

LCD error messages

What you see on the LCD All Commands In Use

Already Stored

Box In Use

Call For Service

What it means/What to do

Your fax machine has all of its 99 possible delayed commands (automatic redialing counts as one) stored in memory and cannot accept another.W ait until your fax has completed one of the delayed commands or delete an existing

command by using

You tried to enter the same fax (or phone) number which is already entered in your fax machine. Enter a different fax (or phone) number.

You tried to erase a F-Code box which contains at least one document.

Erase the document(s), then try again.

The scanner lamp is dim or inoperable.

Make repeated copies to help evaporate any inter- nal moisture. If that doesn t resolve the problem, call your authorized Muratec dealer or Muratec Customer Support.

Close Scanner Cover Close Top Cover Close 1st Side Cover Close 2nd Side Cover

Close 1st Cassette Close 2nd Cassette

Communication Error

Copy Off

Department Code Full

setting (see page 1.8 1.10).

The cover indicated on the LCD is open or has not been closed securely.Close it properly.

The paper cassette indicated on the LCD is open or has not been closed securely.Close it properly.

A communication error disrupted the reception or transmission. If you were transmitting, press STO P to clear the error message and then re-try the transmission. If you were receiving a fax, try to contact the other person and have him/her re-try the transmission. (The problem may be entirely with his/her machine, phone line, etc.)

You tried to change your fax machine to the copy mode, but the unit s copy protection feature (page 2.18) is on, preventing such use. Turn off copy protection.

You tried to enter department code more than 100. Your machine can store up to 100 department codes.

5.5