COMMUNICATION
12.9eNotify Service
The Powerware 9315 UPS supports Eaton's eNotify Remote Monitoring and Diagnostic Service. The eNotify Service is included at no charge during the first year of operation (warranty period), and also with the purchase of an Eaton PowerTrustt Support Agreement after the initial warranty expires. eNotify and support agreement availability or specific features may vary by market; for more information, refer to: www.powerware.com/enotify/.
12.9.1eNotify Service Features
The eNotify Service provides proactive monitoring and a monthly report detailing the ongoing health of your Powerware 9315 UPS:
SProactive monitoring, called Anomaly Detection, automatically analyzes the status of the Powerware 9315 UPS on a daily basis. All data gathered from the unit, current and historical, is analyzed at the Customer Reliability Center (CRC) for trending issues. A set of factors, or rules, compared against your UPS's data can indicate a potential impending failure and trigger an appropriate anomaly notification to a CRC Analyst. Critical events are checked for additional anomalies. Through this service, the CRC can take
SThe Customer Monitoring Report delivers information about Eaton's analysis of your Powerware 9315 UPS on a monthly basis. Depending on the model, the report provides detailed information about voltages, loads, external factors such as temperature and humidity, the attached batteries, and system availability. All of these factors contribute to the Relative Health Index (RHI) score that allows you to compare your unit's health relative to Eaton's optimum Powerware UPS operating levels.
12.9.2Installing eNotify Service
A quick start guide and
The eNotify Service relies on a
The eNotify Service runs on common protocols and transport mechanisms, making the connectivity between the Powerware 9315 UPS and the Powerware Remote Monitoring servers easy to set up. By using common
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