COURIER HIGH SPEED MODEMS
5.If you do return the modem to us, please use the following procedures.
a.Ship the unit, postage paid, in its original container. If the original container is not available, pack the modem carefully in a strong box of corrugated cardboard with plenty of packing material.
b.Be sure to include your RMA number inside the package, along with your name and address. Put your return address and your RMA number on the shipping label as well.
c.Ship the
Technical Support Department U.S. Robotics, Inc.
8100 North McCormick Boulevard Skokie, Illinois
d.Please note that U.S. Robotics will not accept packages sent COD, so be sure to send the modem postage paid.
e.U.S. Robotics will repair your modem and return it to you via United Parcel Service.
