Appendix C Warranty and Technical Support Information
WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within five years from the date of shipment if the product does not meet its published specifications or if it fails while in service. For detailed warranty, repair, and return information refer to the ADT- RAN Equipment Warranty and Repair and Return Policy Procedure.
Return Material Authorization (RMA) is required prior to returning equipment to
ADTRAN.
For Service, RMA requests, or more information, see the following sections for the correct
PRODUCT SUPPORT INFORMATION
Pre-sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Applications | (800) |
Engineering |
|
Sales | (800) |
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN Technical Support and have the unit serial number avail- able.
Technical Support | (888) 4ADTRAN |
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Sup- port will coordinate with the Customer and Product Service (CAPS) department to
| ATLAS 800 PLUS User Manual |
