Appendix B. Troubleshooting

Table B-1.Troubleshooting (Continued)

SYMPTOM

POSSIBLE CAUSES

TROUBLESHOOTING TIPS

 

 

 

Switched calls are

Misconfiguration

• Verify that the end point has proper call accept/

not working

 

reject criteria. For RBS applications, check sig-

 

 

naling bit status on the terminal interface for

 

 

proper operation.

 

 

• Verify that the end point is set up for correct sig-

 

 

naling.

 

 

 

Cannot communi-

Misconfiguration, improper

• Verify that ATLAS is receiving commands (press

cate with ATLAS

cabling

keys on terminal and verify that the received byte

with VT 100 con-

 

count in the front panel increments).

nected to the Con-

 

• Check cabling, verify that the chain port rate

trol/Chain In Port

 

matches that of the attached terminal; check

 

 

chain port status leads on the front panel.

 

 

 

Cannot establish

Max Telnet sessions set to

• Verify that the ethernet connection is in place,

Telnet session with

0, IP address of ATLAS

check IP addresses programmed in ATLAS and

ATLAS

does not match remote host

in the Telnet client, verify that session time-out

 

IP address

value is not set too low.

 

 

• Check for ethernet port activity on the front pan-

 

 

el. Make sure the link is up, and data is being

 

 

transmitted and received.

 

 

 

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ADTRAN ATLAS 800PLUS user manual Appendix B. Troubleshooting