CHAPTER 4

Action: Replace the DC controller PCB.

VI-12. "14.1 ERROR AUX TRAY CALL FOR SERVICE" Lifting plate failure

<Possible causes>

1.Lifting plate drive unit parts are damaged. Action: Replace any damaged parts.

2.The lifting plate position sensor is defective.

Action: Check the sensor state using the printer driver tester. If it is defective, replace the multi-purpose tray PCB.

3.The lifting plate solenoid is defective.

Action: Disconnect lifting plate solenoid connector J1302. Measure the resistance between connector J1302-1 and J1302-2 on the cable side. If it is not about 160Ω, replace

the lifting plate solenoid.

4.The DC controller PCB is defective. Action: Replace the DC controller PCB.

VI-13. "TONER CARTRIDGE MISSING" message appears when it is installed

<Possible causes>

1.The developing bias contact of the high-voltage power supply is not making a good connec- tion with the cartridge contact.

Action: If the contacts are dirty, clean them. If the problem continues after cleaning, or parts are deformed or damaged, replace them.

2.Defective cartridge

Action: Replace the cartridge.

3.The high-voltage power supply PCB is defective. Action: Replace the high-voltage power supply PCB.

4.The DC controller PCB is defective. Action: Replace the DC controller PCB.

VI-14. "LOAD <MEDIA> <SIZE> IN MPT" message appears when the specified sized paper is in the multi-purpose tray

<Possible causes>

1.Damaged paper detection lever Action: Replace the defective lever.

2.Defective multi-purpose tray paper sensor Action: Replace the multi-purpose tray PCB.

3.The DC controller PCB is defective. Action: Replace the DC controller PCB.

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Canon 3260 manual Action Replace the DC controller PCB