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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 6 Troubleshooting Personal Assistant
Integrating with Network Management Systems
Monitoring Personal Assistant Subsystem Status
Personal Assistant supports the SYSAPPL-MIB that allows you to use CiscoWorks2000 or a third-party
SNMP browser to remotely access information about the following Personal Assistant components:
Personal Assistant Server
PASe rve r.ex e
PASPRM.exe
PASPNLM.exe
Personal Assistant Web Administration
PAWebA dmi n.e xe
Personal Assistant Speech Recognition
PASPREC.exe
PASPCS.exe
The SYSAPPL-MIB uses the Simple Network Management Protocol (SNMP). Personal Assistant
supports the following SYSAPPL-MIB tables:
SysApplInstallPkgTable—provides installed application information such as manufacturer, product
name, version installed, date installed, and location, which is a partial URL for accessing the
associated Application Administration web page (when applicable).
SysApplRunTable—describes the application starting time and run-time status.
SysApplInstallElmtTable—describes the individual application elements, or associated executables,
which comprise the applications defined in the SysApplInstallPkgTable.
SysApplElmtRunTable—describes the processes or executables that are currently running on the
host system.
Collecting System Logs with Syslog
You can configure Personal Assistant to use the Cisco Syslog Collector. Cisco Syslog Collector and
Cisco Syslog Analyzer are offered with CiscoWorks2000 as part of the Resource Management Essentials
package. You can also adapt Syslog output from Personal Assistant for use with other network
management systems.
The Cisco Syslog Collector keeps common system logs of messages reported to the Personal Assistant.
The Cisco Syslog Analyzer controls and displays all events efficiently so they can easily be read,
interpreted, and used for system maintenance and problem solving.
To Collect System Logs with Syslog
Step 1 Select System > Miscellaneous Settings. Personal Assistant opens the Miscellaneous Settings page.
Step 2 In CiscoWorks2000 Host Name, enter the fully-qualified DNS name of the CiscoWorks2000 server, for
example server.domain.com.
Step 3 Check the Write to Syslog check box.
Step 4 Click Save to save your changes.