Cisco Systems 1.4 Setting Up the Personal Assistant Number

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Cisco Personal Assistant 1.4 Installation and Administration Guide

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Chapter 3 Configuring Cisco CallManager for Personal Assistant

Setting Up the Personal Assistant Number

To convert a phone to Personal Assistant management, assign the phone to the PAManagedEmployees

partition. You can do a phased deployment of Personal Assistant by changing the partition of only one

subset of your phones at a time.

You can use the Bulk Administration Tool (BAT) to change the partition on phones in much less time

than it takes to make the changes to each phone individually. If you prefer to make the changes

individually on each phone, do the following procedure. For instructions on using the BAT, refer to the

Cisco CallManager documentation.

To Update the Partition for Managed Phones

Step 1 Navigate to the Find and List Phones page of the Cisco CallManager administration interface.

Step 2 To view all phones, select Device Name Is Not Empty, or enter a limited search string to view the phone

subset you want to configure, and click Find.

Cisco CallManager lists the phones in the bottom frame.

Step 3 Click the phone whose configuration you want to change. The Phone Configuration page opens.

Step 4 In the left-hand column, click the line number you want to configure. The Directory Number

Configuration page opens.

Step 5 Change the partition to PAManagedEmployee.

Step 6 Click Insert to save your changes.

Setting Up the Personal Assistant Number

You must configure a CTI route point in Cisco CallManager to identify the phone number that is used to

access Personal Assistant. If you are also setting up an automated attendant, do the following procedure

to configure the automated attendant number.

To Set Up the Personal Assistant Number

Step 1 Navigate to the Find and List CTI Route Points page of the Cisco CallManager administration

interface.

Step 2 Click Add a New CTI Route Point. The CTI Route Point Configuration page opens.

Step 3 In the Device Name field, enter a unique name (for example, “PANumber”) to identify this as the

Personal Assistant access number.

Step 4 From the Device Pool menu, select the applicable device pool.

Step 5 From the Calling Search Space menu for the device, select the Personal Assistant calling search space

you configured (for example, “PACSS”).

Step 6 Click Insert to add the new CTI route point.

Step 7 Click OK to add a directory number for line 1 of the CTI Route Point. The Directory Number

Configuration window for line 1 opens.