Chapter 4 Configuring Personal Assistant

Personal Assistant Configuration Task List

following task list helps you understand what you must do to make Personal Assistant operational, and also indicates which configuration steps are optional. The cross-references lead to sections that provide details for each configuration step.

1.Log on to the Personal Assistant Administration interface. See the “Logging On to and Out of the Personal Assistant Administration Interface” section on page 4-3.

2.If you are using Personal Assistant speech-recognition capabilities, create and configure the speech server clusters. See the “Configuring Speech Recognition” section on page 4-4.

3.Create the telephony providers that the Personal Assistant servers will require. You must create these providers before you create the server clusters. See the “Configuring Telephony Providers” section on page 4-7.

4.Identify the corporate directory to Personal Assistant. See the “Configuring the Corporate Directory” section on page 4-7.

5.Create and configure the Personal Assistant server clusters. See the “Configuring Personal Assistant Servers” section on page 4-10.

6.If you are using Personal Assistant version 1.4(3) or later and if Cisco CallManager is using its internal directory, specify the Cisco CallManager internal directory configuration. See the “Specifying the Cisco CallManager Internal Directory Configuration (Personal Assistant Version 1.4(3) or Later)” section on page 4-10.

7.Configure the following messaging features, as applicable to your configuration:

•Calendar-based call routing rules.

•The ability for users to create call routing rules that send e-mail pages to them.

•The ability for users to access voice mail while calling Personal Assistant, or to create call routing rules that send callers directly to voice mail.

•Automatic notification from Personal Assistant when user PINs have been changed (only available if the system is configured to use the Cisco CallManager PIN).

See the “Configuring Messaging” section on page 4-12.

8.Identify the operator to whom Personal Assistant will transfer calls if a user has problems with Personal Assistant. See the “Miscellaneous Settings” section on page A-12.

Note From the Miscellaneous Settings page, you can also set up logging, and can modify additional settings. Many settings on the Miscellaneous Settings page are optional, and need to be changed only if you find the default settings inappropriate for your network.

9.If you are using the enhanced Text to Speech feature, configure the settings for your enhanced Text to Speech server. See the “Configuring Enhanced Text to Speech” section on page 4-14.

10.If you want to use Personal Assistant as a simple automated attendant, which would allow callers to dial users by name rather than by number (thus enabling callers to find an employee without knowing the phone number), configure the AA prompt and route point. See the “Creating a Simple Automated Attendant” section on page 4-15and the “Configuring Personal Assistant Servers” section on page 4-10.

11.If you want to make dialing easier for users, you can configure dial rules that will automatically modify the numbers they dial. For example, if your phone system requires you to dial 9 to access an outside line, you can set up Personal Assistant to look for dialed numbers that are 7 digits and automatically add a 9 to the front of the number. See the “Creating Dialing Rules” section on page 4-16.

Cisco Personal Assistant 1.4 Installation and Administration Guide

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Cisco Systems 1.4 manual See the Configuring Messaging section on
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

The addition of new collaboration tools is another highlight. Cisco's commitment to facilitating seamless communications is evident, with improved features that enable better integration of voice, video, and messaging services. The unified communications experience allows businesses to foster teamwork, regardless of location.

Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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