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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 2 Installing and Upgrading Personal Assistant
Installing Personal Assistant Software
4. If the system uses Active Directory for the corporate directory, prepare the directory system to work
with Personal Assistant. See the “Setting Up Active Directory as the Corporate Directory for
Personal Assistant” section on page 2-6.
5. If McAfee NetShield is installed on the Personal Assistant server, disable the virus-scanning
services so that they do not interfere with the installation program. See the “Disabling McAfee
NetShield Services” section on page 2-8. Otherwise, skip to Task 6.
6. If Cisco Security Agent for Cisco Personal Assistant is installed on the Personal Assistant server,
disable the Cisco Security Agent service so that it does not interfere with the installation program.
See the “Disabling Cisco Security Agent for Cisco Personal Assistant” section on page 2-8.
Otherwise, skip to Task 7.
7. Install the Personal Assistant server, speech recognition server, and user and administrative
interfaces. See the “Installing Personal Assistant Software” section on page 2-2.
8. Install the enhanced Text to Speech server, if applicable. See the “Installing the Enhanced Text to
Speech Server” section on page 2-9.
9. Configure Cisco CallManager. See Chapter 3, “Configuring Cisco CallManager for
Personal Assistant.”
10. Configure Personal Assistant. See Chapter 4, “Configuring Personal Assistant.”
11. Load user information from the corporate directory. See the “Refreshing the System—Updating
User Information from the Corporate Directory” section on page 2-10.
12. When the refresh has completed, re-enable the Cisco Security Agent service, if applicable. See the
“Re-Enabling Cisco Security Agent for Cisco Personal Assistant” section on page 2-9.
13. When the refresh has completed, if applicable, re-enable the McAfee NetShield services that you
disabled in Task 5. Refer to the virus-scanning software documentation for information about
re-enabling the services.
Installing Personal Assistant Software
If you are integrating Personal Assistant with Cisco Unity or Microsoft Exchange in a Windows 2000
domain, you cannot use the same product code to install both Windows 2000 and Personal Assistant.
You must first install Windows 2000, restart the system, and join the domain before proceeding with the
Personal Assistant installation.
To Install Personal Assistant Software
Step 1 Log on to the computer from which you are running the Personal Assistant Installation program as a
local administrator.
Step 2 Insert the Personal Assistant Installation CD into the CD-ROM drive. The Personal Assistant installation
program automatically launches.
Step 3 If prompted, enter the product key.
Step 4 Click OK. The welcome window opens.
Step 5 Click Next. The End-User License Agreement window opens.
Step 6 Read the agreement, and click I Agree to accept the terms and continue. Or, click Exit to cancel the
installation. The Cisco Personal Assistant Components window opens.