Appendix A Personal Assistant Administration Page Reference

Enhanced Text to Speech Configuration

calling party. For example, if the incoming call is from 51234, but the corporate directory uses 10-digit numbers, you can create a rule to convert 51234 to 5555551234. This does not affect the number dialed; it only provides Personal Assistant with a valid number for looking up the user in the corporate directory.

Personal Assistant applies the directory lookup rules only to incoming calls that are internal to the corporate phone network. A rule is applied to an incoming call only if all conditions are met.

You configure directory lookup rules by filling in the applicable fields, and clicking Add Rule.

You can create a rule that distinguishes between phone numbers based on the initial string of digits, on the length of the number, or both. You can remove numbers from the front of the dialed number, add numbers to the front, or both.

Each field is optional, but you must at least fill in either the Number of Prefix Digits to Remove field or the New Prefix field in order for the rule to be applied.

The list of directory lookup rules is an ordered list of the rules you have created. Personal Assistant evaluates the rules from top to bottom, processing only the first rule that applies to the incoming call.

You can also modify, rearrange, or delete rules, as follows:

•To modify a rule, change the rule and click Update.

•To change the priority of a rule, use the up and down arrows until the rule is correctly positioned. For Personal Assistant version 1.4(5) and later, you can also enter the applicable value in the New Priority field, and click Update on the line with the rule to move the rule within the list.

•To remove a rule, click the Delete icon.

Table A-7 System > Directory Lookup Rules Page

Field

Considerations

 

 

Phone Number Prefix

Enter one or more digits at the beginning of the number that the user dials.

 

For example, if you enter 1, 1500, or 1500555, each would match the dialed number

 

1-500-555-6262.

 

 

Number of Digits

Enter the total number of digits in the phone number that the user dials.

 

For example, if the number is 9-1-500-555-6262, enter the number 12.

 

 

Number of Prefix Digits to

Enter the number of digits Personal Assistant will delete from the front of the dialed number.

Remove

For example, if you enter 4, and the dialed number is 1-500-555-6262, Personal Assistant

 

 

removes 1500, and leaves 555-6262.

 

 

New Prefix

Enter the string of digits Personal Assistant will add to the front of the dialed number, after

 

removing the specified number of digits.

 

For example, you can add an area code and initial digits to a 5-digit extension, turning 56565

 

into 5555556565. Personal Assistant uses the resulting number to look up the calling party

 

in the corporate directory.

 

 

Priority

Enter the position for the rule in the list of rules.

(Personal Assistant 1.4(5) and

If you do not specify a priority, the rule will be placed at the bottom of the list.

later only)

 

 

 

Enhanced Text to Speech Configuration

The Enhanced TTS Configuration page opens when you select System > Enhanced TTS.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

OL-4590-03

A-9

 

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1.4 specifications

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