Chapter 2 Installing and Upgrading Personal Assistant

Task List for Upgrading from Personal Assistant Version 1.3(x)

Confirm that the test completes successfully.

Step 15 Click OK to complete the configuration.

Task List for Upgrading from Personal Assistant Version 1.3(x)

Use the following task list to upgrade Cisco Personal Assistant on a system that is currently running a 1.3(x) version of the software. The task list assumes the currently-installed Personal Assistant component was installed correctly and is functioning.

Personal Assistant will be out of service while the system is upgraded. Plan to upgrade the product on a day and time where the elimination of the Personal Assistant service will have the least impact.

If you are installing Personal Assistant on a server that does not have a version already installed, see the “Task List for Installing Personal Assistant on a New System” section on page 2-1.

Caution Do not upgrade from Personal Assistant version 1.2(x) directly to version 1.4. For this upgrade, you must first upgrade to Personal Assistant version 1.3. Refer to the Cisco Personal Assistant Installation and Administration Guide for version 1.3 for instructions.

Upgrading from Personal Assistant version 1.1(x) is not supported.

1.If McAfee NetShield is installed on the Personal Assistant server, disable the virus-scanning services so that they do not interfere with the installation program. See the “Disabling McAfee NetShield Services” section on page 2-8. Otherwise, skip to Task 2.

2.If Cisco Security Agent for Cisco Personal Assistant is installed on the Personal Assistant server, disable the Cisco Security Agent service so that it does not interfere with the installation program. See the “Disabling Cisco Security Agent for Cisco Personal Assistant” section on page 2-8.

Otherwise, skip to Task 3.

3.Upgrade Cisco CallManager to the required version. See Table 1-1 on page 1-6for the required version, and refer to the Cisco CallManager documentation for upgrade instructions.

4.Stop all Personal Assistant components to remove Personal Assistant services from the telephony network. See the “Stopping Personal Assistant Components” section on page 2-6.

5.Install the Personal Assistant server, speech recognition server, and user and administrative interfaces. See the “Installing Personal Assistant Software” section on page 2-2.

6.If you are upgrading to the enhanced Text to Speech server, install the enhanced server. See the “Installing the Enhanced Text to Speech Server” section on page 2-9.

7.Reload user information from the corporate directory. See the “Refreshing the System—Updating User Information from the Corporate Directory” section on page 2-10.

8.When the refresh has completed, re-enable the Cisco Security Agent service, if applicable. See the “Re-Enabling Cisco Security Agent for Cisco Personal Assistant” section on page 2-9.

9.When the refresh has completed, if applicable, re-enable the McAfee NetShield services that you disabled in Task 1. Refer to the virus-scanning software documentation for information about re-enabling the services.

10.If you are upgrading to the enhanced Text to Speech server, configure the Text to Speech. See the “Configuring Enhanced Text to Speech” section on page 4-14.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

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Cisco Systems 1.4 manual Task List for Upgrading from Personal Assistant Version

1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

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In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.