Chapter 3 Configuring Cisco CallManager for Personal Assistant

Setting Up Personal Assistant to Intercept Calls

Step 2 Click Add a New Calling Search Space. The Calling Search Space Configuration page opens. Step 3 In the Calling Search Space Name field, enter a descriptive name (for example, “EmployeeCSS”).

Step 4 In the Available Partitions list box, select the Employee partition and add it to the Selected Partitions list box by clicking the arrow buttons between the two list boxes.

Step 5 Click Insert to add the new calling search space.

Assigning the Partition and Calling Search Space to Phones

After you have created the Employee partition and calling search space, you must configure the IP phones to use them.

You can use the Bulk Administration Tool (BAT) to change the partition and calling search space on phones in much less time than it takes to make the changes to each phone individually. If you prefer to make the changes individually on each phone, do the following procedure. For instructions on using the BAT, refer to the Cisco CallManager documentation.

To Assign a Partition and Calling Search Space to Phones

Step 1 Navigate to the Find and List Phones page of the Cisco CallManager administration interface. Step 2 In the search field, select Device Name Is Not Empty and click Find.

Cisco CallManager lists all of the phones in the bottom frame.

Step 3 Click the phone whose configuration you want to change. The Phone Configuration page opens.

Step 4 Click the line number you want to configure in the left-hand column. The Directory Number Configuration page opens.

Step 5 Change the partition to Employee, and the calling search space to EmployeeCSS.

Step 6 Click Insert to save your changes.

Setting Up Personal Assistant to Intercept Calls

Personal Assistant can intercept incoming calls and route them according to user-defined rules. To enable Personal Assistant to intercept calls between two extensions, such as 1006 and 1007, you must configure two Personal Assistant partitions and a calling search space, create the Personal Assistant interceptor port route points, and update the calling search space and change the partition on the end-user phones.

The following sections describe the steps involved in configuring Cisco CallManager to enable Personal Assistant to intercept calls:

•Creating the Personal Assistant Partitions, page 3-4

•Creating the Personal Assistant Calling Search Space, page 3-4

•Creating Personal Assistant Interceptor Ports and Configuring Error Handling, page 3-4

•Updating the Calling Search Space for End-User Phones, page 3-7

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

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Cisco Systems 1.4 manual Setting Up Personal Assistant to Intercept Calls
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

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Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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