Chapter 5 Preparing Users for Personal Assistant

How Administrative Changes Affect Users

•Reset the recorded name—You can erase the name a user recorded, which forces the user to rerecord the name the next time they call Personal Assistant. The user can also reset the spoken name through the user interface.

•Delete the user from the Personal Assistant system—You can remove user account data from the Personal Assistant directory.

When you delete a user record from the corporate directory, user account data—destinations and destination groups, callers and caller groups, rules and rule sets, personal address book information, personal settings, and the recorded name—remains in the Personal Assistant directory. Therefore, we highly recommend that when a user is deleted from the network, you also delete their Personal Assistant account information.

You might also delete a user account if information has become associated with a user incorrectly. For example, if a device (such as a cell phone) is transferred from one user to another, and the old user has rules that include the device, the new user might receive unexpected and undesired calls. Deleting the old user account ensures that the new user will not receive calls inadvertently transferred to the device.

Note that you cannot use the Personal Assistant interface to reset a user password, because the password Personal Assistant uses is the same as the one used for accessing the Cisco CallManager user interface. To change the password, use the Cisco CallManager user interface.

For more information about using the Reset User Information page, see the “Reset User Information” section on page A-15.

How Administrative Changes Affect Users

Some of the changes you make by using the Personal Assistant Administrative interface directly affect how users can use Personal Assistant. For example:

•Stopping or restarting servers—If you do not have multiple Personal Assistant servers and speech recognition servers configured on your network, stopping or restarting servers can temporarily disrupt user access to Personal Assistant.

•Configuring dial rules—Both you and users have the ability to configure dial rules. Administrative dial rules take priority over user-configured dial rules.

•Configuring directory hierarchies—You can create locations and departments to help users narrow a dial-by-name directory search. For example, if you create a location called NewYork, users can tell Personal Assistant to search the NewYork location for Roger Smith. This is useful when dialing a person with a common name.

•Setting call pickup duration—Both you and users can modify the call pickup timeout. The user-configured setting takes priority.

Note The value specified for call pickup duration must be less than the Call Forward No Answer (CFNA) value set in Cisco CallManager. Because users do not have access to this information, you should notify them of the maximum timeout value to set.

•Allowing calls only from Cisco CallManager users—You can configure Personal Assistant to restrict access to users who are registered in the Cisco CallManager directory.

•Disallowing calls from unknown phones—You can configure Personal Assistant to accept user calls only from user work, home, mobile, and personal destination numbers that are listed in the corporate directory.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

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Cisco Systems 1.4 manual How Administrative Changes Affect Users
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

The addition of new collaboration tools is another highlight. Cisco's commitment to facilitating seamless communications is evident, with improved features that enable better integration of voice, video, and messaging services. The unified communications experience allows businesses to foster teamwork, regardless of location.

Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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