Appendix A Personal Assistant Administration Page Reference

Miscellaneous Settings

Table A-9

System > Messaging Configuration Page (continued)

 

 

 

Field

 

Considerations

 

 

Internal DTMF Redirection

Enter the redirection DTMF sequence for transferring a call internal to the corporate phone

Sequence

 

network to the voice mail system. This sequence is defined in the voice mail system used on

 

 

the server you are adding.

 

 

For example, the default sequence, which is used by the Cisco Unity system, is #X#2. This

 

 

sequence indicates that internal calls can be transferred to voice mail by pressing #, then the

 

 

extension (represented by the wildcard X), # again, and then 2. Personal Assistant issues this

 

 

DTMF sequence when a user call processing rule says to transfer a call directly to voice mail.

 

 

Refer to the documentation for your voice mail system to determine the applicable DTMF

 

 

sequence.

 

 

External DTMF Redirection

Enter the redirection DTMF sequence for transferring a call external to the corporate phone

Sequence

 

network (that is, from the PSTN) to the voice mail system. This sequence is defined in the

 

 

voice mail system used on the server you are adding.

 

 

Voice Mail Servers

Use the list to verify the information about the voice mail servers you configured for use with

 

 

Personal Assistant. To modify the configuration, change the information in the applicable

 

 

field(s), and click Update. To delete a server, click the Delete icon.

 

 

Notify Users of PIN Change

Check this check box for Personal Assistant to automatically send e-mail notification to

(for systems using the

users when their PINs are changed. (Personal Assistant sends notification when the

administrator resets the PIN or when the user changes it.)

Cisco CallManager PIN only)

 

 

 

Note that Personal Assistant does not send e-mail notification if the system is configured to

 

 

use the Cisco Unity subscriber phone password as the Personal Assistant PIN.

 

 

Personal Assistant uses the Paging Server Attributes from the Messaging page to send the

 

 

e-mail notification.

 

 

Administrator E-mail Address

Enter the corporate e-mail address of the administrator. Personal Assistant uses this as the

(for systems using the

return address for the PIN change notification e-mail message.

 

Cisco CallManager PIN only)

 

 

 

Unique Attribute for Corporate

From the lists, select a unique field in the corporate directory and a unique field in the

Directory

 

message store whose entries are likely to match, to integrate Cisco Unity voice mail with

and

 

Personal Assistant. This enables voice mail browsing for users who are also Cisco Unity

 

subscribers.

Unique Attribute for Message

For example, select cn for the corporate directory field and sAMAccountName for the

Store

 

 

message store field.

(for systems using Cisco Unity

To validate your choice of attributes, click Test Attributes, enter a value on which to search,

only)

 

 

and click Test Value.

 

 

 

 

Once you have set the attributes for the integration, you can have Personal Assistant use the

 

 

name a user already recorded in the Cisco Unity voice mail system as the Personal Assistant

 

 

user spoken name, by clicking Load Recorded Names. (Personal Assistant plays back this

 

 

name to callers when they attempt to call the user.) Note that Personal Assistant loads only

 

 

subscriber names recorded in CCITT Mu-Law format (G.711 Mu-Law).

 

 

 

Miscellaneous Settings

The Miscellaneous Settings page displays when you select System > Miscellaneous Settings.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

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Cisco Systems 1.4 manual Miscellaneous Settings, For systems using

1.4 specifications

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