Appendix A Personal Assistant Administration Page Reference

Speech Services Configuration

Table A-14

System > Speech Services Configuration Page (continued)

 

 

 

Field

 

Considerations

 

 

Available and Supported

Use these fields to set up the locales to support the Personal Assistant phone and user web

Locales

 

interface.

 

 

The list of available locales shows the locales that were selected when you installed

 

 

Personal Assistant. From this list, you select the locales you want to enable for users, and

 

 

move them into the list of supported locales. Users can select from these locales by using the

 

 

user web interface to set the language used on the interface and when they call

 

 

Personal Assistant.

 

 

To support a locale, select it in the Available Locales list, and click >> to move it to the

 

 

Supported Locales list.

 

 

To remove support for a locale, select it in the Supported Locales list, and click <<.

 

 

A locale includes the language plus locale-specific standards for displaying date and time.

 

 

You must have a Personal Assistant licenses for multiple locales in order to support more

 

 

than one locale.

 

 

You can change the supported locales at any time. Newly added locales are available to users

 

 

after the next system refresh.

 

 

Note that when a locale is removed from the supported list, users who have set it as their

 

 

preferred locale must reset their preferred locale through the web user interface. Otherwise,

 

 

they will be unable to access Personal Assistant by phone.

 

 

 

Default Locale

 

Select the locale Personal Assistant will use for the speech-recognition interface and user

 

 

web interface unless the user selects a different locale. We recommend that you select the

 

 

locale most of your users prefer.

 

 

Note that if you do not set a default locale, users will not have speech recognition and will

 

 

be unable to access the user web interface.

 

 

Maximum Number for

Enter the number of selections to present to a user when more than one party matches the

Disambiguation

 

spoken name.

 

 

For example, if you enter 3, when a user tries to call John Smith (and when there are two or

 

 

three John Smiths in the directory), Personal Assistant plays each John Smith recorded name

 

 

or extension, allowing the user to choose the correct one.

 

 

When there is a greater number of matches for the spoken name than the Maximum Number

 

 

for Disambiguation value, Personal Assistant sends the user to the operator for assistance in

 

 

reaching the person.

 

 

If only one number matches the spoken name, the number is dialed immediately.

 

 

The default is 3.

 

 

 

Allow Barge-In

 

Check this check box for Personal Assistant to allow a user to interrupt prompts.

 

 

Uncheck this check box to have users always wait until Personal Assistant finishes speaking.

 

 

The default is enabled.

 

 

Use caution in disabling this feature. Typically, you should not disable it unless there is

 

 

excessive background noise at the user locations.

 

 

 

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

OL-4590-03

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Cisco Systems 1.4 manual Field Considerations

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