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Cisco Personal Assistant 1.4 Installation and Administration Guide
OL-4590-03
Appendix A Personal Assistant Administration Page Reference
Speech Services Configuration
Available and Supported
Locales
Use these fields to set up the locales to support the Personal Assistant phone and user web
interface.
The list of available locales shows the locales that were selected when you installed
Personal Assistant. From this list, you select the locales you want to enable for users, and
move them into the list of supported locales. Users can select from these locales by using the
user web interface to set the language used on the interface and when they call
Personal Assistant.
To support a locale, select it in the Available Locales list, and click >> to move it to the
Supported Locales list.
To remove support for a locale, select it in the Supported Locales list, and click <<.
A locale includes the language plus locale-specific standards for displaying date and time.
You must have a Personal Assistant licenses for multiple locales in order to support more
than one locale.
You can change the supported locales at any time. Newly added locales are available to users
after the next system refresh.
Note that when a locale is removed from the supported list, users who have set it as their
preferred locale must reset their preferred locale through the web user interface. Otherwise,
they will be unable to access Personal Assistant by phone.
Default Locale Select the locale Personal Assistant will use for the speech-recognition interface and user
web interface unless the user selects a different locale. We recommend that you select the
locale most of your users prefer.
Note that if you do not set a default locale, users will not have speech recognition and will
be unable to access the user web interface.
Maximum Number for
Disambiguation
Enter the number of selections to present to a user when more than one party matches the
spoken name.
For example, if you enter 3, when a user tries to call John Smith (and when there are two or
three John Smiths in the directory), Personal Assistant plays each John Smith recorded name
or extension, allowing the user to choose the correct one.
When there is a greater number of matches for the spoken name than the Maximum Number
for Disambiguation value, Personal Assistant sends the user to the operator for assistance in
reaching the person.
If only one number matches the spoken name, the number is dialed immediately.
The default is 3.
Allow Barge-In Check this check box for Personal Assistant to allow a user to interrupt prompts.
Uncheck this check box to have users always wait until Personal Assistant finishes speaking.
The default is enabled.
Use caution in disabling this feature. Typically, you should not disable it unless there is
excessive background noise at the user locations.
Table A-14 System > Speech Services Configuration Page (continued)
Field Considerations