Chapter 2 Installing and Upgrading Personal Assistant

Installing Personal Assistant Software

 

 

 

Step 12

Click Next. The Ready to Install Cisco Personal Assistant window opens.

 

 

 

 

If an error message appears saying, “Connected successfully using the information supplied, but could

 

 

 

 

not find a Call Manager database on the server. Please check the information and retry,” exit the

 

 

 

 

installation program and do the following procedure “To Manually Create a System Data Source for the

 

 

 

 

Cisco CallManager Database (Personal Assistant 1.4(2) and Earlier).” When you are done creating the

 

 

 

 

data source, repeat this procedure.

 

 

 

Step 13

Click Next.

 

 

 

 

The Personal Assistant components you selected are installed. Installation takes approximately 10 to 15

 

 

 

 

minutes to complete. Once complete, the Cisco Product Activation window opens.

 

 

 

Step 14

Click Yes to restart the computer. Click No to continue installing other applications. Note that you must

 

 

 

 

restart before using Personal Assistant.

 

 

 

 

 

 

 

 

 

 

 

If you are installing Personal Assistant version 1.4(2) or 1.4(1) and if the installation of

 

 

 

 

Personal Assistant reports errors about connecting to the Cisco CallManager database, do the following

 

 

 

 

procedure to create a system data source in the ODBC Data Source Administrator to use TCP/IP to

 

 

 

 

connect to the Cisco CallManager database. Do the procedure on each Personal Assistant server.

 

 

 

 

Otherwise, skip the procedure.

 

 

 

 

To Manually Create a System Data Source for the Cisco CallManager Database (Personal Assistant 1.4(2) and

 

 

 

 

Earlier)

 

 

 

 

 

 

 

 

 

 

 

 

Step 1

On the Windows Start menu, click Settings > Control Panel > Administrative Tools > Data Sources

 

 

 

 

(ODBC).

 

 

 

Step 2

Click the System DSN tab, and click Add.

 

 

 

Step 3

In the Create New Data Source dialog box, click SQL Server from the list, and click Finish.

 

 

 

Step 4

In the Create a New Data Source to SQL Server dialog box, enter a name (for example, PACCMDB) and

 

 

 

 

a description for the data source in the applicable fields.

 

 

 

Step 5

In the Server list, click the hostname or IP address of the Cisco CallManager publisher server.

 

 

 

 

 

 

 

 

 

 

 

Note

The ODBC sources on all servers in the Personal Assistant cluster must use the same publisher

 

 

 

 

 

 

database.

 

 

 

 

 

 

 

 

 

Step 6

Click Next.

 

 

 

Step 7

Click Client Configuration.

 

 

 

Step 8

In the Add Network Library Configuration dialog box, confirm that the correct Cisco CallManager

 

 

 

 

hostname or IP address appear in the Server Alias and Server Name fields.

 

 

 

Step 9

Under Network Libraries, click TCP/IP.

 

 

 

Step 10

Update the information in the Port Number field, if applicable.

 

 

 

Step 11

Click OK.

 

 

 

Step 12

Click With SQL Server Authentication Using a Login ID and Password Entered by the User, then

 

 

 

 

enter the Login ID and Password for the Cisco CallManager publisher database.

 

 

 

Step 13

Click Next until you get to the last page, then Click Finish.

 

 

 

Step 14

In the dialog box that appears, click Test Data Source.

 

 

 

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

 

 

 

 

 

 

 

 

 

 

 

2-4

 

 

 

 

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Cisco Systems 1.4 manual Odbc

1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

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