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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 4 Configuring Personal Assistant
Integrating Personal Assistant with a Cisco Unity Voice Messaging System
To Create and Activate Systemwide Rules
Step 1 In the Personal Assistant Administration, select Systemwide Rules > Systemwide Rules. The
Systemwide Rule Sets page opens.
Step 2 Use the systemwide rule sets pages to create and activate systemwide rule sets.
Refer to the Cisco Personal Assistant User Guide for instructions on how to set up destinations and
destination groups, callers and caller groups, a personal address book, and rules and rule sets.
Note To return to the main configuration page of the Personal Assistant Administration interface from
the Systemwide Rule Sets page, click System Configuration > Return to System
Configuration.

Turning on Systemwide Rule Processing

Turning on systemwide rule processing involves setting the conditions under which Personal Assistant
applies active rules to incoming calls.
To Turn on Systemwide Rule Processing
Step 1 In the Personal Assistant Administration, select Systemwide Rules > Systemwide Rule Options. The
System Rule Options page opens.
Step 2 Select one of the following options:
• Never Apply System Rules—Use only user rules and turn off systemwide rule processing.
• Always Apply System Rules (Ignore User Rules)—Use only systemwide rules and turn off user rule
processing.
• Apply System Rules When No User Rule is Applicable—Process calls by using the active user rules
first. If no user rule applies, use the systemwide rules.
• Apply User Rules When No System Rule is Applicable—Process calls by using the active
systemwide rules first. If no systemwide rule applies, use the user rules.
Use caution when setting the Always Apply System Rules and Apply User Rules When No System Rule
Is Applicable options. The systemwide rules will take precedence over user rules.
Step 3 Click Save.
Integrating Personal Assistant with a Cisco Unity Voice Messaging System
When Personal Assistant is integrated with a Cisco Unity voice messaging system, Personal Assistant
users can use speech or touch-tone key pad commands over the phone to navigate through the
Cisco Unity voice mail system.