Cisco Systems 1.4 - page 127

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Cisco Personal Assistant 1.4 Installation and Administration Guide
OL-4590-03
Appendix A Personal Assistant Administration Page Reference
Server Configuration
Tab l e A-12 Servers > Server Configuration Page
Field Description
Server List A list of the Personal Assistant servers that you have inserted into the Personal Assistant
server cluster (shown in the left column).
Click a server to view or change its configuration.
Server Name A unique name for the Personal Assistant server. This is not the same as the server DNS name
or IP address. It is a name that Personal Assistant uses internally for identifying the server.
The name must be unique within the Personal Assistant cluster. Choose a naming convention
that is meaningful to you.
Hostname or IP Address The DNS name or IP address of the Personal Assistant server.
Media Termination UDP Port
Begin
The start of the range of UDP ports that the Personal Assistant server will use for phone calls.
The number should be even: Personal Assistant will only use even port numbers. For example,
if you use 32000 as the starting port, Personal Assistant will use ports 32000, 32002, 32004,
and so forth.
The number of UDP ports used is based on the Personal Assistant Number of Telephony Ports
setting.
Route Address Provider The CTI Manager that will provide the JTAPI service required for the Personal Assistant and
automated attendant CTI route points (phone number).
You must select a provider that resides in the same Cisco CallManager cluster in which the
CTI route points are configured.
You must first configure a JTAPI provider. See the “Telephony Configuration” section on
page A-26 for more information.
Route Address The phone extension for the Personal Assistant server, which you must define as a CTI route
point in Cisco CallManager.
Users call this number to reach Personal Assistant.
If you are using more than one Personal Assistant server, you should consider configuring the
“call forward busy” and “call forward no answer” extensions for the CTI route point to use the
number of another Personal Assistant server. This ensures that a user can reach
Personal Assistant even if the server the user calls is busy. See the “Setting Up
Personal Assistant Server Load Balancing” section on page 1-13.
AA Route Address The phone extension for a simple automated attendant that will use Personal Assistant to allow
callers to reach a user by saying the user name. You must define this extension as a CTI route
point in Cisco CallManager.
You must also record and configure a prompt for the automated attendant. See the “Creating a
Simple Automated Attendant” section on page 4-15 for more information.
Media Port Provider The Cisco CallManager server that will provide the Skinny service required for the media
ports.
You must select a provider that resides in the same Cisco CallManager cluster in which the
Personal Assistant CTI route point is configured.
You must first configure a Skinny provider. See the “Telephony Configuration” section on
page A-26 for more information.