Appendix A Personal Assistant Administration Page Reference

Telephony Configuration

Use the Systemwide Rule Sets page to create sets of rules that can be applied to all calls that come through the Personal Assistant system. For example, you might want to send all calls to user voice mailboxes after regular work hours.

You set up destinations and destination groups, personal address book callers and caller groups, and rules and rule sets, in much the same way a user would. (Refer to the Personal Assistant User Guide for instructions on how to set these up.)

However, when creating systemwide rules, in addition to regular destinations, you can select from one of five virtual destinations—User Work Phone, User Home Phone, User Mobile Phone, User Pager, User Voice Mail—that map to actual user destination values when a rule is applied.

For example, you can create the rule “Direct the call to destination “User Voice Mail” and do not screen the call.” When Personal Assistant intercepts a call, it searches the directory for the user voice mail number, and routes the call there.

You can also use the call-forwarding rule tester to see how Personal Assistant would forward an incoming call based on your systemwide rules. Note that the call-forwarding rule tester for systemwide rules always assumes that the option Always Apply System Rules is selected.

After you create and activate systemwide rule sets, return to the main configuration page by clicking System Configuration > Return to System Configuration, then turn on the systemwide rule-processing feature by specifying the conditions under which the rules are applied. See the “Systemwide Rule Options” section on page A-25.

Telephony Configuration

The Telephony Configuration page opens when you select System > Telephony.

Table A-16describes the fields on the Telephony Configuration page. Use the Telephony Configuration page to configure the telephony providers that create the connection between Personal Assistant and Cisco CallManager.

Note You must create at least one JTAPI provider and one Skinny provider before you can configure a Personal Assistant server. These providers must be in the same Cisco CallManager cluster as the one to which the Personal Assistant server homes (that is, where the Personal Assistant server phone numbers are defined). See the “Server Configuration” section on page A-16for more information on server configuration.

Table A-16

System > Telephony Configuration Page

 

 

 

Field

 

Description

 

 

 

Provider List

 

The left-hand column lists the providers you have already created. They are listed according

 

 

to the provider group names you create when defining the provider.

 

 

Click on a provider name to view the provider characteristics.

 

 

 

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

A-26

OL-4590-03

 

 

 

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Cisco Systems 1.4 manual Telephony Configuration, Field Description
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1.4 specifications

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In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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