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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 2 Installing and Upgrading Personal Assistant
Re-Enabling Cisco Security Agent for Cisco Personal Assistant
Step 6 Close the Services MMC.
Re-Enabling Cisco Security Agent for Cisco Personal Assistant
To Re-Enable the Cisco Security Agent Service
Step 1 On the Windows Start menu, click Programs > Administrative Tools > Services.
Step 2 In the right pane, double-click Cisco Security Agent.
Step 3 On the General tab, in the Startup Type list, click Automatic.
Step 4 Click Start.
Step 5 Click OK to close the Cisco Security Agent Properties dialog box.
Step 6 Close the Services MMC.
Installing the Enhanced Text to Speech Server
The platform requirements for the enhanced Text to Speech server are the same as the requirements for
the Personal Assistant server. Refer to the “Hardware Requirements” section of the Release Notes for
Personal Assistant Version 1.4. The release notes are available at
http://www.cisco.com/en/US/products/sw/voicesw/ps2026/prod_release_notes_list.html.
The enhanced Text to Speech server can be installed on the Personal Assistant server or on a separate
server, but not on the Cisco CallManager or Cisco Unity server. The Personal Assistant server must be
able to connect to the Text to Speech server. Otherwise enhanced text to speech generation will fail and
the default text to speech server will be used instead.
Do the following two procedures, if applicable.
To Install the Enhanced Text to Speech Server and Any Applicable Locale(s)
Step 1 Log on to the computer from which you are installing the Text to Speech server as a local administrator.
Step 2 If you are installing the Text to Speech server on the Personal Assistant server, as a best practice, we
recommend that you stop one of the Personal Assistant services. Do the following substeps:
a. On the Windows Start menu, click Programs > Administrative Tools > Services.
b. In the right pane, double-click PATTSServer.
c. Click the General tab, and click Stop. If a message appears saying that the PATTServer service
could not be stopped, click OK.
d. Close the Services MMC.
Step 3 Insert the Cisco Personal Assistant Enhanced TTS Server CD1 in the CD-ROM drive.
If the installation program does not appear, browse to the root directory of the CD, and double-click
Setup.exe.
Step 4 Follow the on-screen prompts until you are prompted to select the components to install.