Chapter 6 Troubleshooting Personal Assistant

Resolving Problems with Using Personal Assistant

Users Cannot Make Conference Calls (Cisco CallManager 3.3 or Later)

If you are using Cisco CallManager version 3.3 or later and if users are unable to make conference calls, it may be that the Cisco CallManager service parameter for ad hoc conferencing is not set correctly. Note that not all Cisco CallManager service releases and support patch releases contain the parameter.

Do the following procedure to verify the ad hoc conferencing parameter and reset it, if applicable.

To Verify the Ad Hoc Conferencing Service Parameter in Cisco CallManager

Step 1 Navigate to the Service Parameters Configuration page of the Cisco CallManager administration interface.

Step 2 Click <Cisco CallManager server> in the Server list, and click Cisco CallManager in the Service list. The Service Parameters Configuration page appears.

Step 3 Under Clusterwide Parameters (Feature - General), confirm that the ad hoc conferencing parameter is set correctly, depending on the Cisco CallManager version:

Cisco CallManager 4.1

Drop Ad Hoc Conference should be set to Never.

 

 

Cisco CallManager 4.0

Drop Ad Hoc Conference When Controller Leaves should be set to False.

 

 

Cisco CallManager 3.3

Drop Ad Hoc Conference When Creator Leaves should be set to False.

 

 

Note that the parameter is not present in some engineering specials and service releases of the versions listed.

If the value is incorrect, click the correct value, and click Update.

Caution The ad hoc conferencing parameter may be used by other telephony applications in your system. We highly recommend that you contact your telephony system administrator before changing the value.

Directed to Operator Too Often

If users report that they are being directed to the operator too often when using Personal Assistant, check the speech recognition settings on the Personal Assistant server. See the “Configuring Speech Recognition” section on page 4-4.

Too Many Available Options

If users report they are given too many options when using dial-by-name, you should reduce the Max Disambiguate parameter of the speech recognition settings on the Personal Assistant server.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

OL-4590-03

6-3

 

 

 

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Cisco Systems 1.4 manual Directed to Operator Too Often, Too Many Available Options
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

The addition of new collaboration tools is another highlight. Cisco's commitment to facilitating seamless communications is evident, with improved features that enable better integration of voice, video, and messaging services. The unified communications experience allows businesses to foster teamwork, regardless of location.

Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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