Cisco Systems 1.4 manual For systems using Cisco Unity

Appendix A Personal Assistant Administration Page Reference

Messaging Configuration

Table A-9	System > Messaging Configuration Page (continued)
Field		Considerations
Calendar Mailbox Name		Enter the first name and last name of the administrator account on the Microsoft Exchange
		server.
		• If you are using Cisco Unity with Microsoft Exchange (where Exchange is installed on
		the Cisco Unity server or on a separate server), use “Unity Messaging” unless you have
		configured the account by using a different name.
		• If you are not using Cisco Unity, but are using Exchange, use the first and last name of
		the administrator account on the Exchange server.
		To find the administrator first and last name:
		– For Exchange 5.5, open Exchange Administrator, select Recipients under your
		Exchange site, and double-click <Administrator User> to view properties.
		– For Exchange 2003 or Exchange 2000, open Active Directory Users and Computers,
		select Users, and double-click <Administrator User> to view properties.
Paging SMTP Server Name		Enter the DNS name or IP address of the e-mail paging server. Personal Assistant uses this
		server to send e-mail pages to users who configure an e-mail paging address and define rules
		that use the address.
Paging SMTP Server Port		Enter the SMTP port used to send messages to the SMTP server. The default setting is 25.
Paging SMTP Domain Name		Enter the domain to which the paging SMTP server belongs.
Mailbox Name		Enter the Exchange mailbox name for the Cisco Unity profile created on every
(for systems using Cisco Unity		Personal Assistant server, for example, “Unity Messaging System.”
only)
Number of Cisco Unity		Enter the number of voice mail ports the Cisco Unity license supports. This number
Licenses		establishes the maximum number of simultaneous voice mail sessions in Personal Assistant.
(for systems using Cisco Unity		The default setting is 2.
only)
Redirection Delay		Enter the time (in milliseconds) for Personal Assistant to wait once it connects to the voice
		mail system before it sends the DTMF redirection sequence to transfer a caller to the
		applicable voice mailbox. The delay can help ensure that a connection to the voice mail
		system is successful before Personal Assistant attempts to transfer the call.
		Personal Assistant uses this setting when processing call routing rules that transfer calls to
		voice mail. A delay that is unneccessarily long can confuse callers, who might hang up
		before getting to the user voice mail box. A delay that is too short can cause calls to be
		dropped because of missed connections. We recommend a setting of 2000 milliseconds for
		Cisco Unity systems, and 4000 milliseconds for other systems, such as Octel. Experiment to
		determine the best setting for your system.
Voice Mail Server Name		Enter the unqualified DNS name of the voice mail server you want to add, for example,
(for systems using Cisco Unity		Unity1. Note that if you use a fully-qualified name (such as Unity1.domain.com) or an IP
only)		address, users will be unable to access voice mail from Personal Assistant.
		The name is required to add a Cisco Unity server. To add an Octel system server, leave the
		field blank.
Pilot Number		Enter the phone extension Personal Assistant will use to access the voice mail system you
		are adding.
		The number is required for all types of voice mail servers.

Cisco Personal Assistant 1.4 Installation and Administration Guide

OL-4590-03 A-11