Chapter 4 Configuring Personal Assistant

Configuring Messaging

To Identify the Cisco Unity System Mailbox Name

Step 1 On the Cisco Unity server, on the Windows Start menu, click Programs > Microsoft Exchange > System Manager.

Step 2 Expand Servers.

Step 3 Expand <Cisco Unity Partner Exchange Server Name>.

Step 4 Expand First Storage Group.

Step 5 Expand Mailbox Store.

Step 6 Click Mailboxes.

Step 7 From the list of mailboxes in the right pane, identify the Cisco Unity mailbox.

The name is typically either Unity Messaging or Unity Messaging System <Server Name>. If you cannot identify the mailbox, see your Cisco Unity administrator.

To Configure Messaging

Step 1 In the Personal Assistant Administration, select System > Messaging. The Messaging Configuration page opens.

Step 2 To enable calendar-based call routing rule services, do the following substeps:

a.In the Calendar Server Name field, enter the Exchange server name. (You can use a DNS name or an IP address.)

b.In the Calendar Mailbox Name field, enter the first and last name of the Exchange administrator account. See the “Messaging Configuration” section on page A-10for detailed information on the account name you must enter.

Step 3 To enable e-mail paging, do the following substeps:

a.In the Paging SMTP Server Name field, enter the DNS name or IP address of your e-mail paging server.

b.In the Paging SMTP Server Port field, enter the SMTP port used to send messages to the SMTP server.

c.In the Paging SMTP Domain Name field, enter the domain in which the paging SMTP server belongs.

Step 4 To allow users to access their voice mail through Personal Assistant, or to create call routing rules that send incoming calls directly to voice mail, identify the voice mail servers to Personal Assistant by doing the following substeps, as applicable:

a.If you are using Cisco Unity, enter the mailbox name for the Cisco Unity system profile in the Mailbox Name field, and enter the number of ports allowed by your license in the Number of Cisco Unity Licenses field. Use the name that you identified in the “To Identify the Cisco Unity System Mailbox Name” procedure on page 4-13. The number of ports determines the allowed number of simultaneous voice mail sessions. These fields are optional for other voice mail systems.

b.In the Redirection Delay field, enter the time in milliseconds to delay transferring the call to the desired voice mailbox after a call is transferred to the voice mail system. This delay ensures that a call connects to the voice mail system before Personal Assistant enters the DTMF sequence to redirect the call to the desired mailbox.

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Cisco Systems 1.4 manual To Identify the Cisco Unity System Mailbox Name, To Configure Messaging
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

The addition of new collaboration tools is another highlight. Cisco's commitment to facilitating seamless communications is evident, with improved features that enable better integration of voice, video, and messaging services. The unified communications experience allows businesses to foster teamwork, regardless of location.

Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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