Chapter 4 Configuring Personal Assistant

Logging On to and Out of the Personal Assistant Administration Interface

12.Personal Assistant looks up callers in the corporate directory when an internal caller is placing a call to another user. In order for Personal Assistant to find the caller, the number of the caller must match the number as written in the corporate directory. If the numbers do not match, Personal Assistant will not be able to determine the caller. This can happen, for example, if you enable 5-digit calling on the internal network, but you use 7- or 10-digit numbers in the corporate directory.

If you want Personal Assistant to be able to identify callers (which is required for effective call routing rule processing), configure directory lookup rules. See the “Configuring Directory Lookup Rules” section on page 4-17.

13.If you have a large number of users, users might encounter problems when trying to dial a party by name. For example, there might be too many parties that have the same or similar names. To help users narrow the Personal Assistant search, you can create directory hierarchies that will let users specify a location or department to search. See the “Configuring Directory Hierarchies” section on page 4-18.

14.If you want to set up rules to apply to all calls that come through the Personal Assistant system, create and configure systemwide rules. See the “Setting Up Systemwide Rules” section on page 4-19.

15.If you are using Cisco Unity, configure the integration with the messaging system to enable voice mail browsing for your users. See the “Integrating Personal Assistant with a Cisco Unity Voice Messaging System” section on page 4-20.

16.If you are using Octel voice messaging, configure the integration with the messaging system to allow Personal Assistant to distinguish between internal and external Octel numbers. See the “Integrating Personal Assistant with an Octel Voice Messaging System” section on page 4-23.

17.If you are using Exchange 5.5, configure the integration with Exchange to allow Personal Assistant to send e-mail for refresh notification, PIN changes, and paging. See the “Integrating

Personal Assistant with Exchange 5.5” section on page 4-24.

Logging On to and Out of the Personal Assistant Administration Interface

You must log on to the Personal Assistant Administration interface to view or change the

Personal Assistant configuration. Personal Assistant manages logons based on Windows 2000 local user accounts. You must use an account with administrative privileges on the Windows 2000 system running the administration interface in order to change the Personal Assistant configuration.

To Log On to and Out of the Personal Assistant Administration Interface

Step 1 From a supported web browser window, open the Personal Assistant Administrator page by using the format http://<PA host>/pasystemadmin, where PA host is the server on which you installed the administration interface.

For example, if you installed the administration interface on a server named paserver, the URL would be http://paserver/pasystemadmin.

The Log on screen displays.

Step 2 Enter a Windows 2000 local user name that has administrator authority, and its password. The user name must be defined on the system that is running the administrator interface.

Step 3 Click Login. Personal Assistant logs you on to the system, and you can access the various configuration pages.

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Cisco Systems 1.4 manual Personal Assistant with Exchange 5.5 section on

1.4 specifications

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