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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 4 Configuring Personal Assistant
Integrating Personal Assistant with a Cisco Unity Voice Messaging System
If the Cisco Unity message store is Exchange 2003 or Exchange 2000, do the following procedure to
enable the Exchange administrator to access all of the Exchange user mailboxes. Otherwise,
Personal Assistant will not be able to access the Exchange user mailboxes.
To Grant Send-As and Receive-As Permissions to the Account That the Personal Assistant Services Log On As
Step 1 On the Cisco Unity Server, click Start > Programs > Microsoft Exchange > System Manager.
Step 2 Expand Servers.
Step 3 Right-click <Cisco Unity Server Name>, and click Properties.
Step 4 Click the Security tab.
Step 5 Click <Administrator User Name> in the list.
Step 6 If the Allow Inheritable Permissions from Parent check box is not in the Permissions list (the
administrator user does not have inherited permissions), skip to Step 8. Otherwise, in the Permissions
list, uncheck the Allow Inheritable Permissions from Parent check box. The Security window opens.
Step 7 In the Security window, click Copy.
Step 8 In the Permissions list, check the Receive As and Send As check boxes.
Step 9 Click Advanced.
Step 10 At the top of the Access Control window, click Deny Permissions, and click Remove.
Step 11 Repeat Step 10 for the other three deny statements.
Step 12 Click OK twice.
If you are using Personal Assistant version 1.4(3) or later, skip to the “To Ensure That the
Personal Assistant Server Can Connect to the Cisco Unity Server by Using the DNS Name” procedure
on page 4-23.
If you are using Personal Assistant version 1.4(2) or earlier, do the following procedure. Otherwise,
Personal Assistant will not be able to use the Mail control panel.
To Add the Outlook Path to the System Path Variable
Step 1 On the Personal Assistant server, log on to Windows by using an account that is a member of the Local
Administrators group.
Step 2 Right-click My Computer, and click Properties.
Step 3 Click the Advanced tab.
Step 4 Click Environment Variables.
Step 5 Under System Variables, click Path.
Step 6 Click Edit.
Step 7 Append ;%PAROOT%\bin\outlook to the end of the entry in the Variable Value field.
Step 8 Click OK three times.