Cisco Systems 1.4 manual Directory Lookup Rules

Appendix A Personal Assistant Administration Page Reference

Directory Lookup Rules

If the changes to the directory hierarchy configuration need to take effect immediately, go to the System > Speech Services Configuration page, and click Refresh Now. Otherwise, configuration changes take effect on the next system refresh.

Table A-6	System > Directory Hierarchy Configuration Page
Field		Considerations
Hierarchy Type		Select the hierarchy type that most users will associate with the directory search you are
		creating. Two hierarchy types are available: “location” and “department.”
		The selection you make here determines what is listed at the bottom of the page in the list of
		nodes in the hierarchy.
Name		Enter the name for the location or department. The name you enter here is displayed in the
		list at the bottom of the page; it is not part of the spoken interface to Personal Assistant.
Primary Spoken Response		Enter the primary phrase with which a user would access this location or department. The
		primary spoken response can be the same as the name.
		For example, if you are creating a location hierarchy, and enter NewYork here, users can use
		this feature by saying “location NewYork.”
Alternate Spoken Name		Create a list of aliases for the primary spoken name. Include all likely alternatives to your
		primary name. For example, if the primary name is NewYork, some likely aliases might be
		“BigApple,” “NYC,” “MainOffice,” and “TheCity.”
		To enter an alias, type the alias in the edit box, and click Add. The alias is added to the list
		on the right.
		To remove an alias, select it in the list, and click Remove.
		The primary and alternate names do not have to be defined in the database. It is the LDAP
		search filter you define on this page that determines which directory entries match, not the
		words your users might use.
DTMF Sequence		Enter the keypad sequence users can enter to select the node.
LDAP Search Filter		Enter an LDAP expression for limiting the search to directory entries that satisfy the filter.
		For example, if you are creating a NewYork location, and your directory has a “city” field,
		the filter might be “(city=newyork).”
		Click Test Filter to validate that the filter works against the corporate directory.
		Personal Assistant will tell you if the query worked, and display some matching entries.
		The expression you enter must be valid for the directory you are using. Refer to the
		documentation supplied with the directory, or ask your directory administrator for
		information on valid LDAP expressions for your corporate directory.
		Note that if you are using an LDIF file, Personal Assistant uses this filter, along with
		information from the file, to create the hierarchies.

Directory Lookup Rules

The Directory Lookup Rules page opens when you select System > Directory Lookup Rules.

Table A-7describes the fields on the Directory Lookup Rules page. Use the Directory Lookup Rules page to create rules for converting dialed numbers to numbers that exist in the corporate directory. This makes it possible for Personal Assistant to match the dialed number with the directory entry for the

Cisco Personal Assistant 1.4 Installation and Administration Guide

A-8 OL-4590-03