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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Appendix A Personal Assistant Administration Page Reference
Directory Lookup Rules
If the changes to the directory hierarchy configuration need to take effect immediately, go to the
System > Speech Services Configuration page, and click Refresh Now. Otherwise, configuration
changes take effect on the next system refresh.
Directory Lookup Rules
The Directory Lookup Rules page opens when you select System > Directory Lookup Rules.
Table A-7 describes the fields on the Directory Lookup Rules page. Use the Directory Lookup Rules
page to create rules for converting dialed numbers to numbers that exist in the corporate directory. This
makes it possible for Personal Assistant to match the dialed number with the directory entry for the
Tab l e A-6 Sy stem > Directory Hierarchy Configuration Page
Field Considerations
Hierarchy Type Select the hierarchy type that most users will associate with the directory search you are
creating. Two hierarchy types are available: “location” and “department.”
The selection you make here determines what is listed at the bottom of the page in the list of
nodes in the hierarchy.
Name Enter the name for the location or department. The name you enter here is displayed in the
list at the bottom of the page; it is not part of the spoken interface to Personal Assistant.
Primary Spoken Response Enter the primary phrase with which a user would access this location or department. The
primary spoken response can be the same as the name.
For example, if you are creating a location hierarchy, and enter NewYork here, users can use
this feature by saying “location NewYork.
Alternate Spoken Name Create a list of aliases for the primary spoken name. Include all likely alternatives to your
primary name. For example, if the primary name is NewYork, some likely aliases might be
“BigApple,” “NYC,” “MainOffice,” and “TheCity.”
To enter an alias, type the alias in the edit box, and click Add. The alias is added to the list
on the right.
To remove an alias, select it in the list, and click Remove.
The primary and alternate names do not have to be defined in the database. It is the LDAP
search filter you define on this page that determines which directory entries match, not the
words your users might use.
DTMF Sequence Enter the keypad sequence users can enter to select the node.
LDAP Search Filter Enter an LDAP expression for limiting the search to directory entries that satisfy the filter.
For example, if you are creating a NewYork location, and your directory has a “city” field,
the filter might be “(city=newyork).”
Click Test Filter to validate that the filter works against the corporate directory.
Personal Assistant will tell you if the query worked, and display some matching entries.
The expression you enter must be valid for the directory you are using. Refer to the
documentation supplied with the directory, or ask your directory administrator for
information on valid LDAP expressions for your corporate directory.
Note that if you are using an LDIF file, Personal Assistant uses this filter, along with
information from the file, to create the hierarchies.