Chapter 3 Configuring Cisco CallManager for Personal Assistant

Setting Up Personal Assistant to Intercept Calls

Step 14 Continue with the following “To Create Translation Patterns to Correspond to the Personal Assistant Route Points” procedure.

To Create Translation Patterns to Correspond to the Personal Assistant Route Points

Step 1 Navigate to the Find and List Translation Patterns page of the Cisco CallManager administration interface.

Step 2 Click Add a New Translation Pattern. The Translation Pattern Configuration window opens.

Step 3 In the Translation Pattern field, enter one of the directory numbers of the route points you configured (for example, “1XXX”).

Step 4 In the Partition field, select Employee.

Step 5 In the Calling Search Space field, select PACSS.

Step 6 Deselect Provide Outside Dial Tone.

Step 7 Click Insert to save your changes.

Step 8 Repeat Step 2 through Step 7 for every route point you configured in the previous “To Create Route Points for the Personal Assistant Interceptor Ports” procedure.

Updating the Calling Search Space for End-User Phones

After adding Personal Assistant to your network, you need to update the calling search space assigned to the end-user phones.

To Update a Calling Search Space for End-User Phones

Step 1 Navigate to the Find and List Calling Search Spaces page of the Cisco CallManager administration interface.

Step 2 In the search field, enter EmployeeCSS and click Find, or to list all calling search spaces, click Find with no search argument.

Step 3 Select EmployeeCSS from the calling search space list.

The Calling Search Space Configuration page opens.

Step 4 In the Available Partitions list box, select the PA partition, and add it to the Selected Partitions list box by clicking the arrow buttons between the two list boxes.

Step 5 Rearrange the order of the partitions to ensure that the PA partition is first.

Step 6 Click Update to update the calling search space.

Step 7 If you are using other calling search spaces for phones, repeat Step 2 through Step 6 to update them.

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Cisco Systems 1.4 manual Updating the Calling Search Space for End-User Phones
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1.4 specifications

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