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Cisco Personal Assistant 1.4 Installation and Administration Guide
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Chapter 3 Configuring Cisco CallManager for Personal Assistant
Adding Media Ports for Personal Assistant
For example, if you need 24 simultaneous sessions, follow these steps to create 24 media ports. Assign
consecutive numbers to the ports (for example, “4001–4024”).
To Add Media Ports for Personal Assistant (Cisco CallManager 3.3 and Earlier)
Step 1 In Cisco CallManager, select Device > Add a New Device.
Step 2 From the Device Type drop-down list box, select Phone, and click Next.
Step 3 From the Phone Type drop-down list box, select Cisco7960, and click Next. The Phone Configuration
options page opens.
Step 4 Enter the MAC address, as follows:
Enter the extension number, preceded by an adequate number of nines (as a place holder for all
unoccupied digits to the left of the extension) so that the end result is a 12-digit number. For example,
if the extension is 5001, the MAC address should be 999999995001.
Step 5 From the Device Pool menu, select the applicable device pool.
Step 6 From the Phone Button Template menu, select Standard 7960.
Step 7 Click Insert to add the Device.
Step 8 When you are asked if you want to configure line 1, click OK. The Directory Number Configuration
page opens.
Step 9 In the Directory Number field, enter the extension assigned to this port (for example, “5001”).
Step 10 From the Partition menu, select the phone partition you configured (for example, “Employees”).
Step 11 From the Voice Mail Profile menu, select NoVoiceMail. (Note that if you do not set this to NoVoiceMail,
Personal Assistant cannot mark user messages with the sender name.)
Step 12 From the Calling Search Space menu, select the Personal Assistant calling search space you configured
(for example, “PACSS”).
Step 13 From the Call Waiting menu, select Off.
Step 14 Ensure that no values are entered for the Call Forward and Pickup settings.
Step 15 Click Insert to save your changes.
Step 16 Repeat Step 1 through Step 15 for each port that you need to add.
For example, if you need 24 simultaneous sessions, follow these steps to create 24 media ports. Assign
consecutive numbers to the ports (for example, “4001–4024”).
Tip You can use the Cisco Bulk Administrator Tool (BAT) to configure several ports at once.