Chapter 1 Planning for Personal Assistant

Intercepting Calls with Personal Assistant

On the other hand, User 5555 can dial User 3000, because the calling search space of User 5555, cssGW, includes the Lobby partition in which the extension of User 3000 exists.

To understand how Personal Assistant uses partitions and call search spaces to intercept user calls, see the “Defining Partitions and Call Search Spaces for Personal Assistant” section on page 1-18.

Defining Partitions and Call Search Spaces for Personal Assistant

You need to create or update partitions and calling search spaces in Cisco CallManager to support Personal Assistant. If you are already using these features, you simply need to update your existing settings and add ones specific to Personal Assistant. If you are not currently using these features in Cisco CallManager, you must add a minimal set to enable Personal Assistant to intercept calls.

The following sections provide examples of using partitions and calling search spaces with

Personal Assistant:

•Adding Personal Assistant to Existing Partitions, page 1-18

•Adding Personal Assistant Without Previously Defined Partitions, page 1-20

Adding Personal Assistant to Existing Partitions

To understand how Personal Assistant uses partitions and calling search spaces, recall that the previous example (the “Using Partitions and Calling Search Spaces Without Personal Assistant” section on page 1-17) showed partitions (Employee, Lobby, and PSTN) and calling search spaces (cssLobby, cssEmp, and cssGW). To add Personal Assistant to this scenario, you must do the following:

1.Add a Personal Assistant partition, for example PA, and a Personal Assistant managed phones partition, for example PAManaged.

Add the interceptor ports (to intercept incoming calls) to the PA partition.

Add the phones of all employees who will use Personal Assistant to the PAManaged partition.

Leave other employees phones in the NonPAManaged partition, and add the following devices and ports to it:

–CTI route point (the pilot port to access Personal Assistant)

–Media ports (to support Personal Assistant sessions)

Partition Name

Designated Devices Assigned to Partition

 

 

Lobby

All lobby phones

 

 

NonPAManaged

All employee IP phones not managed by

 

Personal Assistant, Personal Assistant CTI route

 

point, and Personal Assistant media ports

 

 

PA

Personal Assistant interceptor ports

 

 

PAManaged

All employee IP phones managed by

 

Personal Assistant

 

 

PSTN

All externally destined route patterns (local PSTN)

 

 

2.Add the PA partition to the cssLobby, cssEmp, and cssGW calling search spaces. Be sure to add the PA partition to the top of the list to force Cisco CallManager to search the PA partition first.

Cisco Personal Assistant 1.4 Installation and Administration Guide

1-18

OL-4590-03

 

 

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Cisco Systems 1.4 manual Adding Personal Assistant to Existing Partitions
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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

Another significant characteristic of Cisco Systems 1.4 is its support for advanced network automation. By leveraging Artificial Intelligence (AI) and Machine Learning (ML), this version automates routine networking tasks, such as configuring and monitoring network devices. This not only streamlines operations but also reduces human error, thereby enhancing overall network reliability and efficiency.

The addition of new collaboration tools is another highlight. Cisco's commitment to facilitating seamless communications is evident, with improved features that enable better integration of voice, video, and messaging services. The unified communications experience allows businesses to foster teamwork, regardless of location.

Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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