Chapter 4 Configuring Personal Assistant

Configuring Personal Assistant Servers

•The right column contains the settings for the selected server. When you initially open the page, this column is empty of settings, so that you can add a new Personal Assistant server. If you later want to add a new Personal Assistant server while viewing the properties of an existing server, click New before entering settings.

Step 2 Enter settings for a new server, or change the existing settings, as applicable. See the “Server Configuration” section on page A-16for explanations of each setting. At a minimum, you must configure the following settings to enable a fully-functional server:

•Server Name—A unique name for the server. This is not the same as the DNS name or IP address of the server. Instead, it is a name used internally by Personal Assistant. Choose a naming convention that is meaningful to you.

•Hostname or IP Address—The DNS name or IP address of the Personal Assistant server.

•Route Address Provider—The telephony provider you created to supply JTAPI services for the route point. See the “Configuring Telephony Providers” section on page 4-7for information on creating the provider. The provider you select must be in the same Cisco CallManager cluster in which the route points are defined.

•Route Address—The CTI route point for the Personal Assistant server, as defined in

Cisco CallManager. This is the phone number users dial to contact Personal Assistant. See the “CTI Route Points and Media Ports” section on page 1-3and the “Setting Up Personal Assistant Server Load Balancing” section on page 1-13for detailed information on the CTI route address.

•Media Port Provider—The telephony provider you created to supply Skinny services for the media ports. See the “Configuring Telephony Providers” section on page 4-7for information on creating the provider. The provider you select must be in the same Cisco CallManager cluster in which the Personal Assistant route point is defined.

•Media Port Beginning Address—The start of the range of ports defined in Cisco CallManager that will be used to terminate calls to Personal Assistant. When Personal Assistant answers a call, it is assigned to an available port in this range.

•Number of Media Ports—The number of ports you want to support on the server. This number determines how many simultaneous speech-recognition sessions the server can handle. The number you choose depends on the server platform you are using, and whether you are using failover. See the “Creating Server Clusters” section on page 1-10for information about the maximum ports that are available for the various hardware platforms and installation configurations.

•Interceptor Port Provider—The telephony provider you created to supply JTAPI services for the route points used as Personal Assistant interceptor ports. See the “Configuring Telephony Providers” section on page 4-7for information on creating the provider. The provider you select must be in the same Cisco CallManager cluster in which the route points are defined.

•Interceptor Ports—The phone extensions for which you want this Personal Assistant server to intercept incoming calls. Personal Assistant intercepts calls to these extensions so that it can apply the applicable call routing rules. This list is central to the functions of Personal Assistant; setting up Personal Assistant to intercept calls to these extensions requires careful planning and changes to the extension properties in Cisco CallManager.

The extensions you enter must be defined in Cisco CallManager. If you defined route points by using wildcards, such as 25XX, you can enter them here.

Read the following sections for detailed explanations and examples:

–Creating Personal Assistant Interceptor Ports and Configuring Error Handling, page 3-4

–Partitions and Calling Search Spaces, page 1-4

–Defining Partitions and Call Search Spaces for Personal Assistant, page 1-18

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1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

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Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.
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