Chapter 1 Planning for Personal Assistant

Understanding Personal Assistant

Figure 1-1illustrates the connection of Personal Assistant to the IP telephony network.

Figure 1-1 Personal Assistant in the IP Telephony Network

Personal Assistant

server clustersLDAP directory

SMTP paging server

Gateway

Ethernet

Cisco CallManager

PSTN

Cisco Unity

Microsoft

 

Exchange

Personal Assistant and the target system require configuration

Only Personal Assistant requires configuration

Communication is two way

Communication is one way

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Table 1-1further describes the components of the IP telephony network that are critical to using Personal Assistant. For information on supported software versions, refer to the “Software Requirements” section of the Release Notes for Personal Assistant Version 1.4. The release notes are available at http://www.cisco.com/en/US/products/sw/voicesw/ps2026/prod_release_notes_list.html.

Table 1-1

Software Requirements for Using Personal Assistant

 

 

 

 

 

 

System

Usage

 

 

 

 

 

 

Call intercepting

Cisco CallManager sends incoming calls to Personal Assistant for processing.

 

 

 

Personal Assistant uses Cisco CallManager to connect Personal Assistant users

 

 

 

to dialed numbers.

 

 

 

 

 

 

LDAP directory

The LDAP directory contains corporate and personal directories, with names,

 

 

 

phone numbers, e-mail addresses, and so on. Personal Assistant uses the

 

 

 

directory to look up numbers when a Personal Assistant user requests that

 

 

 

Personal Assistant dial a number.

 

 

 

 

 

 

Voice mail

Personal Assistant connects users to their voice mailboxes, and sends incoming

 

 

 

calls to voice mail when a call routing rule of a Personal Assistant user indicates

 

 

 

that a call should be directed to voice mail.

 

 

 

With Cisco Unity systems, Personal Assistant can only work with the G.711

 

 

 

Mu-Law wave file record format.

 

 

 

With Octel systems, Personal Assistant can only redirect calls to the system.

 

 

 

Users cannot browse Octel voice mail from within Personal Assistant.

 

 

 

 

Cisco Personal Assistant 1.4 Installation and Administration Guide

1-6

OL-4590-03

 

 

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Cisco Systems 1.4 manual System Usage, Pstn

1.4 specifications

Cisco Systems 1.4 represents a notable advancement in the company's portfolio of networking solutions, emphasizing enhanced performance, security, and scalability. This version is designed to cater to the changing landscape of networking demands, particularly in hybrid and cloud environments.

One of the standout features of Cisco Systems 1.4 is its enhanced security protocols. With cyber threats on the rise, Cisco has integrated advanced security measures, including end-to-end encryption and improved threat detection measures. These features help organizations safeguard their data against breaches and unauthorized access, a critical concern in today’s digital age.

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Moreover, Cisco Systems 1.4 supports the latest networking technologies, including Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies enable greater flexibility in network management, allowing organizations to adapt quickly to changing requirements and optimize their resources effectively.

Scalability is a key feature in Cisco Systems 1.4, making it suitable for businesses of all sizes. The architecture allows for easy expansion and integration with existing systems, ensuring a smooth transition as organizations grow.

In addition to these technological advancements, Cisco Systems 1.4 boasts a user-friendly interface, making it accessible for IT professionals and enhancing productivity. The intuitive controls and dashboards facilitate quick troubleshooting and management.

In summary, Cisco Systems 1.4 stands out with its robust security features, advanced automation capabilities, seamless collaboration tools, support for modern networking technologies, and superior scalability. Collectively, these characteristics position this version as a formidable solution for modern networking challenges, fostering innovation and efficiency in various industries.