Appendix A Personal Assistant Administration Page Reference

Server Configuration

Table A-11

System > Reset User Information Page

 

 

Field

Considerations

 

 

Select Users

Create the list of accounts to modify by doing the following:

 

1.

Click Add to search for user accounts.

 

2.

Enter the search criteria, and click Search.

 

3.

From the list of results, check the check boxes of the entries to add, and click Add

 

 

Selected.

When you have created the list, make the applicable modifications to the account(s), as follows:

Reset the PIN—Enter a non-blank PIN in the New PIN field, and click Reset. Personal Assistant requires the new PIN the next time the user(s) log on.

Note that this field appears only when the system is configured to use the

Cisco CallManager PIN (which is the default). When the system is configured to use the Cisco Unity phone password, the Personal Assistant PIN can only be reset by changing the phone password in Cisco Unity.

When the system is configured to use the Cisco CallManager PIN, you can have Personal Assistant automatically notify users of PIN changes by e-mail. For more information about automatic PIN change notification, see the “Messaging Configuration” section on page A-10.

Reset the Recorded Name—Under Recorded Name, click Reset. Personal Assistant erases the recorded name and requires the user to rerecord a name the next time the user logs in to Personal Assistant by phone.

Delete Personal Assistant Information—Click Delete to have Personal Assistant remove user account information from the directory. Personal Assistant removes destinations and destination groups, callers and caller groups, rules and rule sets, personal address book information, personal settings, and the recorded name.

Deleting an employee record from the corporate directory does not remove the user account data from the Personal Assistant directory. We highly recommend that when a user is deleted from the network, you also delete the Personal Assistant account information.

You might also delete a user account when information has become associated with a user incorrectly. For example, if a device (such as a cell phone) is transferred from one user to another, and the old user has rules that include the device, the new user might receive unexpected and undesired calls. Deleting the old user account ensures that the new user will not receive calls inadvertently transferred to the device.

Server Configuration

The Server Configuration page opens when you select Servers > Server Configuration.

Table A-12describes the fields on the Server Configuration page. Use the Server Configuration page to add Personal Assistant servers to the Personal Assistant server cluster and to configure them. These settings determine which user phone extensions are assigned to each server, as well as how the server manages its resources.

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

A-16

OL-4590-03

 

 

 

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Cisco Systems 1.4 manual Server Configuration, Field Considerations

1.4 specifications

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