Chapter 6 Troubleshooting and Maintenance

LCD Message (Line 1)

LCD Message (Line 2)

Cause of Error

Required Action

 

 

 

Message

 

 

 

 

 

 

PAPER JAM

1

JAM-E DUPLEX

Paper jam.

Open the back cover of

- SEE NOTE

 

 

printer, the duplex cover,

 

 

 

 

and the inner paper guide

 

 

 

 

to remove paper.

 

 

 

 

SERVICE ERROR X

CALL SERVICE

 

Press the next key and

 

 

 

 

note the number. Power

 

 

 

 

the printer off, wait 20

 

 

 

 

seconds, power the

 

 

 

 

printer back on. If the

 

 

 

 

problem persists contact

 

 

 

 

your service department

 

 

 

 

 

 

 

REPL TRANS BELT

 

Service Call required

 

 

REPL 120 K KIT

 

Service Call required

FRONT COVER OPEN

CLOSE COVER

Front cover is open.

Close front cover.

- SEE NOTE

1

 

 

 

TOP COVER OPEN

CLOSE COVER

Top cover is open.

Close top cover.

- SEE NOTE

1

 

 

 

REAR COVER

OPEN

CLOSE COVER

Rear cover is open.

Close rear cover.

- SEE NOTE

1

 

 

 

DUPLEX COVER OPEN

CLOSE COVER

Duplex cover is open.

Close duplex cover.

- SEE NOTE

1

 

 

 

LOAD PAPER

TRAY1

LOAD PAPER

There is an empty paper

Put paper in empty paper

LOAD PAPER

TRAY2

ACCORDING TO

tray.

tray.

- SEE NOTE

1

REQUESTED SIZE

 

 

 

 

AND MEDIA TYPE

 

 

TRAY 1 MISSING

REPLACE TRAY

There is a paper tray

Replace missing paper

TRAY 2 MISSING

 

missing.

tray.

- SEE NOTE

1

 

 

 

OUTPUT TRAY FULL

REMOVE PAPER

The output tray is full.

Remove the paper from

- SEE NOTE

1

 

 

the output tray.

Notes:

1:Printer operator must correct the problem for printer to continue to print.

2:Turn printer on and off, if problem persists, call service.

3:These errors are only displayed on line 2 of the control panel display. The printer will continue to print until the condition prevents further printing.

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