Chapter 6 Troubleshooting and Maintenance

6.6Actions on Abnormal Printer Operation

Take appropriate actions on printer troubles according to symptoms.

The printer is not fed power

Possible cause

Action

Page

 

 

 

The main power switch is not

Turn on the main power switch.

3-2

turned on.

 

 

 

 

 

The power cord is not con-

Connect the power cord.

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nected.

 

 

 

 

 

The power cord is damaged.

Ask your dealer or service representa-

 

tive to replace the power cord.

 

 

 

 

The wall outlet is not supplied

Check the circuit breaker and other

with electricity.

switches so that the wall outlet is sup-

 

 

plied with electricity.

 

 

 

 

Impossible to print

Possible cause

Action

Page

 

The printer is in the status in

Take actions according to the

4-2

 

which printing is not available

LCD message on the printer’s

 

 

(symptom: ERROR lamp

control panel.

 

Printer

on).

 

 

 

 

 

The printer is offline (symp-

Press the START/STOP key to

4-2

 

tom: lamp off).

enter ready mode. (The lamp

 

 

 

lights.)

 

 

 

 

 

 

A printer time-out occurred.

In the menu on the printer’s con-

 

 

trol panel, increase the time-out

 

 

 

value.

 

 

 

 

 

 

You are using the printer

Use the printer driver for this

 

driver for a different printer.

printer.

 

 

 

 

 

PC

You are attempting to print a

Print the document on a page by

document with a huge

page basis. Alternatively, increase

 

 

 

 

amount of image data.

free space in the hard disk of the

 

 

 

PC.

 

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