HP 8008N manual If JAM-C occurs often

Chapter 6 Troubleshooting and Maintenance

If JAM-C occurs often

If JAM-C occurs often, check out the cause and take necessary actions according to the table below.

Item	Possible cause	Action	Page
Back cover	The back cover is not	Open the back cover and	–
	firmly shut.	close it again.
Inside of the	There remains a jammed	Remove the remaining	6-13
printer	media.	media.
Fuser unit	The media is stuck on	Remove the media. Note a	6-13,
	the fuser roller.	difference between the	3-5
		paper’s grain (orientation of
		paper fiber) and the printer’s
		feed direction may cause fre-
		quent jams. It is recom-
		mended to use portrait grain
		paper.
Media	The print media has	Use media fresh from the	3-5
	become damp since it is	package.
	left for a long period
	without being used.
	The edge of the media	Remove the edge-distorted	3-5
	has been distorted.	media from the paper tray,
		or replace such media with
		new ones fresh from the
		package.
	The wire side of a two-	Load the paper with the felt	–
	sided paper is printed.	side facing upward.
	Thin or thick media out	Use media that meets speci-	3-4
	of specifications has	fications.
	been used.
Installation	The place around the	Keep the printer away from	2-6
environment	printer is too hot.	heaters or office equipment
		generating heat.
	The printer is too cold.	Print after the printer	2-6
		becomes accustomed to the
		room temperature, particu-
		larly in winter.

6-15