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Chapter 6 Troubleshooting and Maintenance
Removal Procedure for JAM-C
The procedure for resolving
CAUTION! During and immediately after the printer’s operation, avoid touching the fuser unit and the area around it because they remain hot enough to cause burns. Turn off the printer and wait for 30 minutes or more. After the printer has fully cooled, remove the jammed media.
Exit tray
Fuser unit
Jammed media 1. Carefully pull the jammed media toward yourself. If it comes easily carry on pulling to remove it com- pletely. Otherwise, stop pulling as it may be torn.
Back cover 2. Pull the lever on the Back cover to unlock the back cover, and support it as the back cover hinges opens fully.
XKeep the top cover fully open.
| Lever |
Release levers | 3. Pull up the two green release levers. |
| Do not attempt to pull up the |
| jammed sheet yet. The toner |
| which has not been fixed may |
| adhere to the fuser unit, causing |
| print quality problems. |