Chapter 6 Troubleshooting and Maintenance

6.3Actions on Print Quality Problems

Below are given some possible print problem and possible cures.

zOverall print is lighter than normal print, fill area on graphics show blank areas, white stripes appear in the printout, or small characters or hairlines do not print sharp.

Possible cause

Action

Page

 

 

 

A toner cartridge is becoming

This symptom may occur when print-

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empty.

ing a large image. Replace the appro-

 

 

priate toner cartridge.

 

 

 

 

More than one sheet has been

Print again.

–

picked.

 

 

 

 

 

The media is damaged or

Use new print media fresh from its

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extremely dry.

package.

 

 

 

 

The media is not in compli-

Use the media in compliance with the

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ance with the printer’s specifi-

printer’s specifications.

 

cations.

 

 

 

 

 

The media type specified on

Change the media type setting to the

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the printer driver is incorrect.

correct one.

 

 

 

 

Save Toner is enabled on the

Turn off Save Toner.

–

printer driver.

 

 

 

 

 

The print mode on the printer

Set the print mode to 1200 dpi by

–

driver is set to 600 dpi.

1200 dpi.

 

 

 

 

* Also see “Chapter 5 Extended Features”.

zProjections are dark or blurry (OHP film or transparency). Toner has peeled off. (thick paper or label)

Printout is too glossy. (Plain paper)

Possible cause

Action

Page

 

 

 

An incorrect media type is

Match the media type with the print

4-9 *

specified on the printer driver.

media.

 

 

 

 

Also see “Chapter 5 Extended Features”.

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