Chapter 6 Troubleshooting and Maintenance

Removal Procedure for JAM-E

The procedure for resolving JAM-E instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example when a duplex unit has been fitted, it is possible to have several sheets in the printer at different locations at the same time.

CAUTION! During and immediately after the printer’s operation, avoid touching the inside of duplex cover because it remains hot enough to cause burns. Turn off the printer and wait for 30 minutes or more. After the printer is fully cooled, remove the jammed media.

 

Grip

 

Duplex cover

Roller (Green)

Jammed media

Paper reverse unit

Paper reverse unit

Duplex cover

1.Hold the grip of the duplex cover, and pull it back to open.

2.Pull the paper reverse unit.

3.Rotate the green wheel, at the upper left, and feed out the media remaining, if any, inside the duplex cover.

4.Close the paper reverse unit and the duplex cover.

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