Diagnostics

NO YES

↓A Windows operating system or HAFM application error occurred. Click Cancel to close the dialog box and HAFM application. Go to step 3.

14

Did the HAFM server crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)?

YES NO

↓The HAFM server appears operational.

15

Attempt to clear the problem by power cycling the HAFM server PC.

a.Power off the PC.

b.Wait approximately 30 seconds and power on the PC. After POSTs complete, the Begin Logon dialog box displays.

c.Simultaneously press Ctrl, Alt, and Delete to display the Logon Information dialog box. Type a user name and password (obtained in "MAP 0000: Start MAP" on page 2-7)and click OK. The HAFM application starts and the HAFM Login dialog box displays.

d.At the HAFM Login dialog box, type a user name, password, and HAFM server name (obtained in "MAP 0000: Start MAP" on page 2-7), and click Login. The application opens and the Product View displays.