Diagnostics

•Display a Dr. Watson for Windows 2000 dialog box?

NO YES

↓An HAFM server application problem is indicated. Event codes are not recorded. Go to "MAP 0300: Console Application Problem Determination" on page 2-33.

4

Did the HAFM server crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)?

NO YES

↓An HAFM server application problem is indicated. Event codes are not recorded. Go to "MAP 0300: Console Application Problem Determination" on page 2-33.

5

Is the HAFM application active?

NO YES

↓Go to step 7.

6

Reboot the HAFM server PC.

a.Click the Windows Start button. The Windows Workstation menu displays.

b.At the Windows Workstation menu, select Shut Down. The Shut Down Windows dialog box appears.

c.At the Shut Down Windows dialog box, select Shut down the Computer and click Yes to power off the PC.

d.Wait approximately 30 seconds and power on the PC. After POSTs complete, the Begin Logon dialog box displays.

e.Simultaneously press Ctrl, Alt, and Delete to display the Logon Information dialog box. Type a user name and password (obtained in step 1) and click OK. The HAFM Services and HAFM applications start, and the HAFM Login dialog box displays.