Diagnostics

↓Remote fault isolation is being performed through the embedded web server interface. Go to step 25.

6

At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem?

YES NO

↓The switch-to-HAFM server connection is restored and appears operational.

The grey square indicates the HAFM server cannot communicate with the switch because:

•The switch-to-HAFM server Ethernet link failed.

•AC power distribution in the switch failed, or AC power was disconnected.

•The switch CTP card failed. Because the CTP card is not a FRU, replace the switch.

Continue.

7

Inspect the switch reporting the problem for indications of being powered on, such as:

•At the front panel, an illuminated PWR or ERR indicator.

•Green LEDs illuminated on the power supplies.

•Audio emanations and airflow from fans.

Does the switch appear powered on?

YES NO

↓Analysis for an ac power distribution or CTP card failure is not described in this MAP. Go to "MAP 0000: Start MAP" on page 2-7.If this is the second time at this step, contact the next level of support.

8

The switch-to-HAFM server Ethernet link failed. Click the icon with the grey square representing the switch reporting the problem. The Hardware View displays. At the Hardware View:

•A grey square appears at the alert panel.

•No FRUs are visible for the switch.