Diagnostics

2

The following table lists event codes, brief explanations of the codes, and the associated steps that describe fault isolation procedures.

Event

 

 

Code

Explanation

Action

 

 

 

400

Power-up diagnostic failure.

Go to step 3.

 

 

 

411

Firmware fault occurred.

Go to step 4.

 

 

 

3

POST/IPL diagnostics detected a CTP card failure as indicated by an event code 400 with supplementary bytes of event data.

Byte 0 is a FRU code (02) that indicates a failed CTP card.

Byte 1 is the slot number (00) for the CTP card.

Because the CTP card is not a FRU, replace the switch.

4

POST/IPL diagnostics detected a firmware failure (as indicated by event code 411) and performed an online dump. All Fibre Channel ports reset after the failure and attached devices momentarily logout, login, and resume operation.

Perform the data collection procedure and return the Zip disk to Hewlett Packard support personnel.

MAP 0300: Console Application Problem

Determination

This map describes isolation of HAFM server application problems, including problems associated with the Windows operating system and HAFM and switch product manager.

1

Did the HAFM server lock up or crash without displaying a warning or error message?

YES NO