Diagnostics

m. Click Yes. The following message box appears:

n.Click No to exit and close the HyperTerminal application.

o.Power off the maintenance terminal.

p.Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port.

Continue.

22

Define the switch’s correct IP address to the HAFM server.

a.At the Product View, right-click the icon with the grey square representing the switch reporting the problem. A pop-up menu displays.

b.Select Modify. The Modify Network Address dialog box displays.

c. Type the correct IP address and click OK.

Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover?

NO YES

↓The switch-to-HAFM server connection is restored and appears operational.

Contact the next level of support.

23

An incorrect product type is defined to the HAFM server

a.At the Product View, right-click the icon with the grey square representing the product reporting the problem. A pop-up menu displays.