Diagnostics
MAP 0000: Start MAP
This MAP describes initial fault isolation for the switch. Fault isolation begins at the hp StorageWorks
1
Prior to fault isolation, acquire the following information from the customer:
•A system configuration drawing or planning worksheet that includes the HAFM server, switches, other Hewlett Packard products, and device connections.
•The location of the HAFM server and all switches.
•The internet protocol (IP) address, gateway address, and subnet mask for the switch reporting the problem.
•If performing fault isolation using the HAFM server:
—The Windows 2000 user name and password. These are required when prompted during any MAP or repair procedure that directs the HAFM server to be rebooted.
—The user name, maintenance password, and HAFM server name. All are case sensitive and required when prompted at the HAFMHAFM Login dialog box.
•If performing fault isolation using the embedded web server interface, the switch user name and password. Both are case sensitive and required when prompted at the Username and Password Required dialog box.
Continue.
2
Are you at the HAFM server?
YES NO
↓Go to step 24.
3
Did the HAFM server lock up or crash and:
•Display an application warning or error message, or
•Not display an application warning or error message, or