Diagnostics

b.Select Delete. A Warning dialog box displays asking if the product is to be deleted.

c.Click Yes to delete the product.

d.At the Product View, select New Product from the Configure menu on the navigation control panel. The New Product dialog box displays.

e.Type the configured IP address in the Network Address field.

f.Select Edge-16 from the Product Type list box and click OK.

Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover?

NO YES

↓The switch-to-HAFM server connection is restored and appears operational.

24

The product at the configured IP address is not a Hewlett Packard managed product. Notify the customer of the problem.

a.At the Product View, right-click the icon with the grey square representing the product reporting the problem. A pop-up menu displays.

b.Select Delete. A Warning dialog box displays asking if the product is to be deleted.

c.Click Yes to delete the product.

Exit MAP.

25

Does the embedded web server application appear operational?

NO YES

↓The switch-to-web server PC connection is restored and appears operational.