2

Diagnostics

This chapter describes diagnostic procedures used by service representatives to isolate hp StorageWorks edge switch 2/16 (edge switch 2/16) problems or failures to the field-replaceable unit (FRU) level. The chapter specifically describes how to perform maintenance analysis procedures (MAPs).

Maintenance Analysis Procedures

The MAPs provide fault isolation and related service procedures. They are step-by-step procedures that prompt service personnel for information and describe a maintenance action. They provide information to interpret system events, isolate a switch failure to a single FRU, remove and replace the failed FRU, and verify switch operation.

Factory Defaults

Table 2–1lists the defaults for the passwords, and IP, subnet, and gateway addresses.

Table 2–1: Factory-Set Defaults

Item

Default

 

 

Customer password

password

 

 

Maintenance password

level-2

 

 

IP address

10.1.1.10

 

 

Subnet mask

255.0.0.0

 

 

Gateway address

0.0.0.0

 

 

Quick Start

Table 2–2lists the MAPs in this chapter. Fault isolation normally begins at "MAP 0000: Start MAP" on page 2-7.