Diagnostics

f.At the HAFM Login dialog box, type a user name, password, and HAFM server name (obtained in "MAP 0000: Start MAP" on page 2-7)and click Login. The application opens and the Product View displays.

Did the Product View display and does the HAFM application appear operational?

NO YES

The problem is transient and the HAFM server appears operational.

Contact the next level of support.

4

Did the HAFM application display a dialog box with the message Connection to HAFM server lost - click OK to exit application or HAFM error n (where n is an error message number 1 through 8 inclusive)?

NO YES

An HAFM application error occurred. Click OK to close the dialog box and close the HAFM application. Go to step 3.