Diagnostics

m. Click Yes. The following message box appears:

n.Click No to exit and close the HyperTerminal application.

o.Power off the maintenance terminal.

p.Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port.

Was event code 433 reported?

NO YES

↓An unrecoverable Ethernet fault (CTP card failure) occurred. Because the CTP card is not a FRU, replace the switch.

Contact the next level of support.

MAP 0500: Fan and CTP Failure Analysis

This MAP describes fault isolation for the CTP card (which is not a FRU) and fan FRUs. Failure indicators include:

•The amber LED on a fan illuminates.

•The amber emulated LED on a fan graphic at the Hardware View illuminates.

•A blinking red and yellow diamond (failed FRU indicator) appears at the Product View or Hardware View.

•An event code recorded at the switch Event Log or the embedded web server event log.

•A Failed or Not Installed message associated with a fan at the embedded web server interface.