Diagnostics

YES NO

↓Power off the HAFM server reporting the Duplicate Session communication problem.

19

Determine the internet protocol (IP) address of the HAFM server running the first instance of the HAFM application.

a.Click the Windows Start button. The Windows Workstation menu displays.

b.At the Windows Workstation menu, select Settings. From the menu that displays, select Control Panel. The Control Panel window displays.

c.At the Control Panel window, double-click the Network icon. The Network dialog box displays with the Identification page open.

d.Click the Protocols tab. The Protocols page opens.

e.Select (highlight) the TCP/IP Protocol entry from the list box and click Properties. The Microsoft TCP/IP Properties dialog box displays with the IP Address page open (as shown in the following figure).

f.Record the IP address, then click OK to close the dialog box.

g.At the Network dialog box, click OK to close the dialog box.